Exp Bike Mechanic

Acquire4Hire LLC; Davis (CA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

Health insurance

Employee discounts

Paid vacation

Résumé du poste

Acquire4Hire LLC is seeking a skilled Bicycle Technician to join our Davis-area shop. You will assemble, service and test ride bicycles, handle warranties, and mentor junior technicians while maintaining high standards of workmanship and customer care.

The ideal candidate has 3+ years in a top bicycle shop, excellent references, and the ability to work evenings/weekends. Electric bikes experience is a plus; join a team that values quality, safety and community cycling.

Qualifications

• Three or more years' experience as a technician/mechanic in a top-level bicycle shop.
• Skill at building, maintaining and repairing modern and older bikes, including e-bikes.
• Excellent references from previous employers.
• Interest in team environment and increasing sales through service.
• Strong attention to detail.
• Ability to use POS, timekeeping, scheduling and other business software.
• Ability to maintain positive relations with employees and customers.
• Willingness to develop skills and knowledge.
• Availability to work a flexible schedule including some evenings and weekends.
• Ability to periodically lift 40 pounds.

Responsabilités

• Assemble and prepare bikes for sale.
• Perform service functions on new and used bikes.
• Provide high-quality customer service through direct interaction with customers.
• Handle warranty claims and solve complex problems.
• Teach and supervise less-experienced technicians.
• Apply shop standards in assembly and repair of bicycles and related products.
• Perform quality control on the work of other technicians and coach as needed.
• Meet or exceed shop production standards.
• Complete paperwork accurately and process to next status.
• Record and report deficiencies to customer or leadership.
• Assist customers in sale or repair by sharing product and technical knowledge.
• Operate cash register as necessary.
• Report inventory shortages to General Manager.
• Maintain shop cleanliness.
• Assemble, tune and test ride new bicycles.
• Install, repair and replace components and accessories.
• True wheels radially and laterally to specifications.
• Install and adjust brakes and hydraulic disc brakes.
• Adjust and rebuild suspension components.
• Evaluate, adjust and replace drivetrain components.
• Replace or install tires, tubes, and tubeless systems.
• Clean and lubricate bicycle parts.
• Other duties as needed.

Connaissances

Dependable

Detail-oriented

Adaptable

Proactive

Positive

People-oriented

Problem solver

Description du poste

About This Role

The area's top cycling store is looking for one highly motivated and skilled, experienced Bicycle Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!

You Are

• Dependable
• Detail-oriented
• Adaptable
• Proactive
• Positive
• People-oriented
• Problem solver

Requires three or more years of increasingly responsible full-time work experience in a top-level bicycle shop.

What You'll Do

In this job you will

• Assemble and prepare bikes for sale.
• Perform a variety of service functions on new and used bikes.
• Provide one of a kind customer service through direct and detailed interaction with customers.
• Handle warranty claims and solve other complex problems.
• Teach and supervise less-experienced technicians.
• Apply shop standards in the assembly and repair of all types of bicycles and related products.
• Perform quality control on the completed work of other technicians; teach or coach as necessary.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used, work performed and complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and/or to the appropriate leader.
• Assist customer in the sale or repair process by sharing product and technical knowledge as appropriate.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the General Manager.
• Maintain shop cleanliness including bench and common workspace.
• Assemble, tune and test ride new bicycles.
• Install, repair, and replace components and accessories, from cranksets to spokes to saddles and lighting systems.
• True wheels radially, laterally and to spoke tension specifications.
• Install and adjust brakes and brake pads on rim brakes and disc brakes. Install and bleed hydraulic disc brake systems.
• Adjust, repair and rebuild bicycle suspension components.
• Evaluate, adjust and replace drivetrain components such as chains, cassettes, derailleurs and shifters.
• Replace or install tires, tubes, tire liners and tubeless tire systems of all kinds.
• Clean and lubricate bicycle parts.
• Other duties as needed/ assigned.

Requirements

In all candidates, we're looking for:

• Three or more years' experience working as a technician/mechanic in a top-level bicycle shop
• Skill at building, maintaining and repairing modern and older bikes, including electric-assisted bicycles (e-bikes)
• Excellent reference/s from previous employer/s
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
• Strong attention to detail
• Ability to use Point of Sale, timekeeping, scheduling and other common business software on networked computers.
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule including some evenings and weekends
• Ability to periodically lift 40 pounds

Nice To Haves

The best candidates will also have:

• Personal experience riding bikes: commuting, family, road racing, mountain biking, gravel, long-distance touring, etc (depth of experience in at least two of these)
• Experience riding, building and servicing electric-assist bicycles (e-bikes)
• Experience rebuilding and tuning bicycle suspension systems
• Experience servicing hydraulic brake systems
• Experience installing, servicing and troubleshooting electronic shifting systems
• Advanced product and service training from major manufacturers including Sram, Shimano, Bosch and Specialized
• Management experience in a busy, successful bicycle store

Benefits

We Offer Our Employees:

• A fun, healthy and rewarding work environment
• Competitive wages
• Flexible scheduling
• Bonus opportunities
• Health, Dental & Vision insurance
• Paid vacation
• Jury Duty, Family and other types of paid leave