Dynatrace SME & Observability Team Lead

First Citizens Bank; Raleigh (NC); On-site; USD 140,000 - 190,000; Full time

Job summary

First Citizens Bank is seeking a Dynatrace Subject Matter Expert (SME) and Team Lead to oversee enterprise observability and application performance monitoring within a large financial services environment. You will lead a team of six engineers and act as the primary Dynatrace expert, driving monitoring strategy, standards, and full-stack visibility across hybrid environments.

The ideal candidate has 6+ years of hands-on Dynatrace experience in large enterprises, 8+ years in

Qualifications

• 6+ years of hands-on Dynatrace experience in large enterprise environments.
• 8+ years in Application Performance Monitoring (APM), Observability, or SRE.
• Proven leadership experience.
• Strong expertise in Dynatrace deployment, topology mapping, and alerting.]
• Experience with cloud platforms (AWS/Azure/GCP), containerized environments, and CI/CD pipelines.

Responsibilities

• Lead, mentor, and develop a team of Dynatrace engineers/analysts.
• Own platform architecture, deployment, and optimization of Dynatrace at scale.
• Define and enforce monitoring standards, alerting, and governance.

Skills

Dynatrace OneAgent

Smartscape topology

Alerting and dashboards

RUM (Real User Monitoring)

Synthetic monitoring

Cloud platforms

Kubernetes/OpenShift

CI/CD pipelines

Observability

Leadership

Tools

Terraform

Ansible

Job description

First Citizens Bank is seeking a Dynatrace Subject Matter Expert (SME) and Team Lead to oversee enterprise observability and application performance monitoring within a large financial services environment. You will lead a team of six engineers and act as the primary Dynatrace expert, driving monitoring strategy, standards, and full-stack visibility across hybrid environments.

The ideal candidate has 6+ years of hands-on Dynatrace experience in large enterprises, 8+ years in