Dynatrace Platform Engineer

Jobs in JS; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary 90k-120k

Health, dental, vision

401(k)

Flexible remote work

Dynatrace cert training

Paid time off

Job summary

Rhondos Inc. seeks a Dynatrace Platform Engineer to join our Professional Services Team. You will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-prem environments, including SAP observability and PowerConnect App implementations.

You will lead workshops, onboard applications, monitor performance with Davis AI, and collaborate with senior architects to deliver reliable observability solutions for enterprise clients.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 1-3 years of experience in Application Performance Management (APM), observability, or related IT infrastructure roles.
• 1+ years of hands-on experience implementing and administering Dynatrace (or comparable APM/observability tooling).
• Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).
• Working knowledge of programming languages (Java, .NET, Python, or JavaScript).
• Solid understanding of distributed systems, microservices, and modern web app architectures.
• Ability to translate technical findings into business impact for non-technical stakeholders.

Responsibilities

• Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.
• Customize and maintain PowerConnect dashboard library, log processing, and metric extraction rules for SAP landscapes.
• Onboard applications, infrastructure, and cloud workloads (AWS/Azure/GCP) for full-stack monitoring.
• Design, build, and maintain dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail.
• Monitor performance and availability; lead troubleshooting and root-cause analysis using Davis AI insights.
• Configure Synthetic Monitoring, Real User Monitoring, APM, and Log Monitoring to close observability gaps.
• Conduct health assessments and architecture reviews; deliver best-practice recommendations.
• Integrate Dynatrace with ITSM and collaboration tools like ServiceNow, Jira and Slack.
• Support OpenTelemetry and distributed-tracing initiatives across microservices.
• Partner with Product Development and Product Support teams to improve system reliability.
• Lead customer and internal enablement workshops and training sessions.
• Maintain technical documentation, guides, and runbooks.
• Mentor junior consultants and contribute to observability standards.

Skills

Dynatrace

AWS

Azure

GCP

Docker

Kubernetes

Java

JavaScript

Python

OpenTelemetry

Grail/DQL

Davis AI

SAP

PowerConnect

CI/CD tools

Terraform

Ansible

Oracle/SQL Server/DB2

ITIL

Education

Bachelor's degree in Computer Science or related field

Job description

Rhondos Inc. is looking for a Dynatrace Platform Engineer to join our Professional Services Team. In this client- and stakeholder-facing role, you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-premises environments including leading PowerConnect App implementation, configuration, and customization for SAP observability to help engineering and operations teams reduce mean time to resolution (MTTR), improve application performance, and build a mature observability practice. You'll work independently on well-defined engagements while collaborating with senior architects on more complex initiatives.

Key Responsibilities

• Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.

• Customize and maintain PowerConnect's dashboard library, log processing, and metric extraction rules to reflect each customer's SAP landscape and business processes.

• Onboard applications, infrastructure, and cloud workloads (AWS, Azure, or GCP; Kubernetes and Docker) for full-stack monitoring.

• Design, build, and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail.

• Monitor application performance and availability; lead troubleshooting and root-cause analysis, leveraging Davis AI causal insights.

• Configure Synthetic Monitoring, Real User Monitoring (RUM), APM, and Log Monitoring to close observability gaps.

• Conduct health assessments and architecture reviews, and deliver clear, actionable best-practice recommendations.

• Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira and Slack.

• Support OpenTelemetry and distributed-tracing initiatives across microservices architectures.

• Partner with Product Development and Product Support teams and drive continuous improvement in system functionality and reliability.

• Lead customer and internal enablement workshops, training sessions, and operations review meetings.

• Maintain clear technical documentation, implementation guides, and runbooks.

• Mentor junior consultants and contribute to internal observability standards and best practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

• 1-3 years of experience in Application Performance Management (APM), observability, or related IT infrastructure roles.

• 1+ years of hands-on experience implementing and administering Dynatrace (or comparable APM/observability tooling).

• Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).

• Working knowledge of one or more programming/scripting languages (Java, .NET, Python, or JavaScript).

• Solid understanding of distributed systems, microservices, and modern web application architectures.

• Ability to translate technical findings into business impact for non-technical stakeholders.

Preferred Qualifications

• Dynatrace Certified Associate or Dynatrace Certified Professional certification.

• Prior consulting, client-facing, or project management experience.

• Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection.

• Experience with SAP environments (S4HANA, ECC, BW, PI/PO, HANA) and PowerConnect or similar SAP-to-observability integration tools.

• Experience with CI/CD tooling (Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure-as-code (Terraform, Ansible).

• Exposure to relational database technologies (Oracle, SQL Server, DB2).

• ITIL Foundation certification.

We also offer:

• Competitive base salary of 90000-120000 USD/year plus performance-based incentives.

• Comprehensive health, dental, and vision benefits.

• 401(k).

• Flexible remote work arrangements.

• Paid Dynatrace certification training and professional development budget.

• Paid time off and company holidays.