Dynatrace Platform Engineer: SAP & Observability Lead

Jobs in JS; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary 90k-120k

Health, dental, vision

401(k)

Flexible remote work

Dynatrace cert training

Paid time off

Job summary

Rhondos Inc. seeks a Dynatrace Platform Engineer to join our Professional Services Team. You will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-prem environments, including SAP observability and PowerConnect App implementations.

You will lead workshops, onboard applications, monitor performance with Davis AI, and collaborate with senior architects to deliver reliable observability solutions for enterprise clients.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 1-3 years of experience in Application Performance Management (APM), observability, or related IT infrastructure roles.
• 1+ years of hands-on experience implementing and administering Dynatrace (or comparable APM/observability tooling).
• Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).
• Working knowledge of programming languages (Java, .NET, Python, or JavaScript).
• Solid understanding of distributed systems, microservices, and modern web app architectures.
• Ability to translate technical findings into business impact for non-technical stakeholders.

Responsibilities

• Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.
• Customize and maintain PowerConnect dashboard library, log processing, and metric extraction rules for SAP landscapes.
• Onboard applications, infrastructure, and cloud workloads (AWS/Azure/GCP) for full-stack monitoring.
• Design, build, and maintain dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail.
• Monitor performance and availability; lead troubleshooting and root-cause analysis using Davis AI insights.
• Configure Synthetic Monitoring, Real User Monitoring, APM, and Log Monitoring to close observability gaps.
• Conduct health assessments and architecture reviews; deliver best-practice recommendations.
• Integrate Dynatrace with ITSM and collaboration tools like ServiceNow, Jira and Slack.
• Support OpenTelemetry and distributed-tracing initiatives across microservices.
• Partner with Product Development and Product Support teams to improve system reliability.
• Lead customer and internal enablement workshops and training sessions.
• Maintain technical documentation, guides, and runbooks.
• Mentor junior consultants and contribute to observability standards.

Skills

Dynatrace

AWS

Azure

GCP

Docker

Kubernetes

Java

JavaScript

Python

OpenTelemetry

Grail/DQL

Davis AI

SAP

PowerConnect

CI/CD tools

Terraform

Ansible

Oracle/SQL Server/DB2

ITIL

Education

Bachelor's degree in Computer Science or related field

Job description

Rhondos Inc. seeks a Dynatrace Platform Engineer to join our Professional Services Team. You will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-prem environments, including SAP observability and PowerConnect App implementations.

You will lead workshops, onboard applications, monitor performance with Davis AI, and collaborate with senior architects to deliver reliable observability solutions for enterprise clients.