Dynatrace Performance & Reliability Engineer

KOUD; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

KOUD is seeking a Performance Monitoring Engineer to ensure performance, availability, and reliability of critical applications across cloud and hybrid environments. The role focuses on expanding Dynatrace coverage, defining baselines, and supporting incident analysis in a global, multicultural setting.

You will design monitoring, tune alerts, build dashboards, and drive KPIs/SLOs while collaborating with development, DevOps, and operations teams.

Qualifications

• Advanced experience in application development, DevOps, Site Reliability Engineering, platform engineering, or production operations supporting cloud or hybrid environments.
• Strong understanding of application performance monitoring and observability concepts, including metrics, logs, traces, dependency mapping, synthetic monitoring, alerting, SLOs, and SLAs.
• Experience troubleshooting production performance and reliability issues using telemetry and structured investigation methods.
• Working knowledge of distributed systems, microservices, containers, Kubernetes, Windows and Linux, HTTP, DNS, load balancing, and networking fundamentals.
• Experience with AWS or Azure environments.
• Experience with scripting and automation using PowerShell, Python, Bash, APIs, or equivalent technologies.
• Understanding of CI/CD practices and their use in scalable monitoring onboarding and operational automation.
• Ability to learn Dynatrace quickly and apply it to service onboarding, telemetry validation, dashboards, alert tuning, and troubleshooting.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Fluent English, both written and spoken.
• Proven ability to work effectively with global, multicultural, and distributed teams.

Responsibilities

• Design, implement, and maintain Dynatrace monitoring for applications, services, and supporting infrastructure across cloud and on-premises environments;
• Install, configure, and troubleshoot Dynatrace components, including OneAgent, ActiveGate, and platform integrations;
• Validate monitoring coverage and data quality for newly onboarded and existing services;
• Establish monitoring standards for tagging, management zones, naming conventions, alert routing, dashboard patterns, and runbooks;
• Create and tune alerting strategies using events, problems, anomaly detection, thresholds, and performance baselines to improve signal-to-noise ratio;
• Develop and maintain dashboards, reports, and service health views for engineering teams and leadership;
• Define and recommend performance monitoring KPIs, SLOs, and SLAs aligned with business outcomes;
• Analyze performance and capacity trends, identify degradation or scaling risks, and recommend remediation options;
• Support incident triage by analyzing traces, service flows, dependencies, logs, metrics, and user experience signals;
• Lead deep-dive investigations into performance, reliability, and scalability issues;
• Collaborate with engineering and operations teams to isolate impact, determine root causes, and track remediation actions;
• Integrate Dynatrace with ITSM and collaboration workflows to support ticket creation, alert enrichment, and ownership routing;
• Automate monitoring onboarding and operational activities through APIs, scripting, CI/CD practices, and configuration-as-code approaches;
• Partner with application development and DevOps teams to instrument services and embed observability throughout the SDLC;
• Maintain technical documentation and contribute to the monitoring knowledge base;
• Provide guidance and training to teams adopting Dynatrace and observability practices.

Skills

Dynatrace

Observability

SRE

DevOps

Kubernetes

Cloud AWS/Azure

Education

Bachelor's degree in Information Systems/Computer Science/Engineering

Tools

Dynatrace

OneAgent

ActiveGate

Job description

KOUD is seeking a Performance Monitoring Engineer to ensure performance, availability, and reliability of critical applications across cloud and hybrid environments. The role focuses on expanding Dynatrace coverage, defining baselines, and supporting incident analysis in a global, multicultural setting.

You will design monitoring, tune alerts, build dashboards, and drive KPIs/SLOs while collaborating with development, DevOps, and operations teams.