Dynamics CRM Technical Lead

United Software Group Inc. - US South; Houston (TX); On-site; USD 100,000 - 125,000; Full time

Job summary

An innovative firm is seeking a Dynamics CRM Technical Lead to spearhead the development of customized solutions on the Dynamics 365 platform. This role involves hands-on coding, unit testing, and creating applications tailored to client needs. The ideal candidate will have extensive experience in Dynamics 365 Customer and Field Services, along with a solid understanding of Power Automate and Azure Web Apps. Join a dynamic team where your technical expertise will be pivotal in delivering exceptional solutions that enhance client satisfaction and streamline business processes. If you are passionate about technology and client relationships, this opportunity is perfect for you.

Qualifications

• 3+ years of experience with Dynamics 365, focusing on Customer and Field Service.
• Hands-on development experience with Microsoft Dynamics 365 platform.

Responsibilities

• Design and develop customized solutions within Dynamics 365.
• Conduct hands-on implementation and configuration of Dynamics components.

Skills

D365 CE Customer Service

Field Service

C#

Power Automate Flow

Azure Web Apps

PowerApps

Job description

Title: Dynamics CRM Technical Lead (Hands-on development experience is a must)

Duration: 6+ months of Contract with possible extension of hire

Location: Houston, TX (Onsite from Day 1, No flexibility for Remote/Hybrid)

Primary Skill Set: D365 CE Customer Service, Field Service

Secondary Skill Set: Power Automate Flow, Azure Web Apps, D365 custom development with C#

Brief Summary of Role:

As a Dynamics Tech Lead, you will be responsible for designing and developing customised solutions within the Dynamics 365 platform. This includes coding, unit testing, building applications, and creating, modifying, and troubleshooting existing applications.

Roles and Responsibilities:

• Conduct hands-on implementation, configuration, and development of the various components of Microsoft Dynamics 365/CRM 2015/2016.
• 3+ years of Field Service, Customer Service experience
• Good PowerApps experience
• Build positive client relationships by developing an understanding of the client’s business processes.
• Develop analytical and insightful recommendations to meet deliverable targets, and complete project tasks within budget and to customer satisfaction.
• Perform requirements gathering and Business Process Analysis.
• Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation.
• Participate as the technical expert in proposal development and presentations to prospective clients.
• Deliver presentations to all levels of management.
• Adapt to different end-user learning styles when training, gathering requirements, etc.
• Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional and technical requirements, design, training, and process engineering.