Dynamics CRM Functional Consultant

Tekgence Inc; Boise (ID); On-site; USD 85,000 - 120,000; Full time

Job summary

Tekgence Inc. is seeking a Microsoft Dynamics 365 CRM Functional Business Analyst to drive CRM initiatives within Boise, Idaho. The role focuses on gathering requirements, documenting specifications, and modeling business processes to enable effective CRM deployments.

The candidate will collaborate with stakeholders, manage vendors, and deliver data-driven reporting and insights to support CRM projects.

Qualifications

• Experience as a Business Analyst in CRM implementations.
• Expertise in requirements gathering and documentation.
• Knowledge of BPMN and process modeling.
• Experience with stakeholder and vendor management.
• Strong data analysis and reporting skills.

Responsibilities

• Analyze CRM requirements and translate into functional specs.
• Collaborate with stakeholders to define business processes.
• Document BPMN processes and data flows.
• Coordinate with vendors for CRM deployment.
• Produce data reports and analytics.

Skills

MS Dynamics 365

Business Analysis

CRM Implementations

Stakeholder Management

Vendor Management

Data Analysis

Reporting

Tools

ServiceNow

Job description

Job Role: Microsoft Dynamics 365 CRM Functional

Business Analyst - CRM – MS Dynamics

Strong Business Analysis experience in CRM implementations.

Expertise in Requirements Gathering and Documentation.

Business Process Modeling (BPMN, Process Flows).

Stakeholder and Vendor Management.

Data Analysis and Reporting.

Skills: Business Analysis~Digital : Microsoft Dynamics 365 CRM Functional~ServiceNow