Dynamics 365 Developer

Global Sumi Technologies Inc.,; Richmond (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Global Sumi Technologies Inc. is seeking a Senior Dynamics 365 Developer in Richmond, VA. The role focuses on Dynamics 365 Customer Engagement, Power Platform, and related technologies to deliver scalable business solutions.

Responsibilities include designing and implementing Dynamics 365 and Power Platform components, collaborating with IT and business units, and guiding governance for platform usage, with on-call support and remote-work flexibility as needed.

Qualifications

• Experience with Dynamics 365 customization, configuration, development, deployment and usage.
• Strong knowledge of Power Platform components and licensing.
• Ability to gather requirements, perform fit-gap analysis and design solutions.

Responsibilities

• Expert Dynamics 365 Customer Engagement and Customer Service support.
• Design and develop web components using .NET, SQL, Azure, and Power Platform.
• Document solutions and coordinate fixes with IT teams.
• Develop governance for platform usage and ensure best practices.
• Serve as liaison between IT and business units.
• Contribute to process improvements in Business Enablement Services.
• Participate in on-call duties and be able to work from home.

Skills

Dynamics 365

Power Platform

Power Apps

Power Automate

Dataverse

C#

.NET

SQL

Azure

Tools

Power Pipelines/ALM Accelerator

Job description

Richmond, VAClient is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Richmond, VAClient is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities

• Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute to improving our processes and policies within the Business Enablement Services program.
• Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)
• Other duties as assigned.

Professional Experience

• Strong organizational and interpersonal skills.
• Logical, clear and concise written and verbal communication skills.
• Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast paced, rapidly changing environment.
• Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks.
• Work with a team of Developers and System Engineers.
• Communicate clearly and effectively, both speaking and in writing.
• Review & refine existing processes to better align with agency/group priorities.
• Review the existing procedures and propose, execute, and/or direct necessary changes.
• Participate in on-call duties as necessary.
• Be able to work–from-home and still provide expected level of support.