Dynamics 365 CRM Solutions Consultant | Power Platform Pro

Valiant Technologies LLC

Pennsylvania

On-site

USD 90,000 - 130,000

Full time

9 hours ago

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Job summary

Valiant Technologies LLC is seeking an experienced Microsoft Dynamics 365 CRM Functional Consultant with deep expertise in Customer Engagement (CE), data migration, and Power Platform. The role involves partnering with business stakeholders and technical teams to gather requirements, configure CRM solutions, and support end-to-end implementations.

You will configure security roles, work with Sales, Service, and Marketing modules, and build solutions using Dataverse, Power Apps, and Power

Qualifications

Gather requirements and analyze business processes to design CRM solutions.
Configure Dynamics 365 CRM including entities, fields, forms, views, workflows and business rules.
Configure security roles, permissions, and access controls.
Work with Dynamics 365 Sales, Customer Service, and Marketing modules.
Develop and maintain solutions using Microsoft Dataverse, Power Apps, and Power Automate.
Support CRM data migration, validation, and reconciliation.
Prepare functional specifications, user stories, process documentation, and solution designs.
Develop test cases, coordinate UAT, manage defects, and support production releases.

Responsibilities

Gather business requirements and conduct stakeholder discussions to understand business needs.
Analyze business processes and translate requirements into functional CRM solutions.
Configure and customize Dynamics 365 CRM, including entities, fields, forms, views, workflows, and business rules.
Work with Dynamics 365 Sales, Customer Service, and Marketing modules.
Configure security roles, permissions, and access controls.
Develop and maintain solutions using Microsoft Dataverse, Power Apps, and Power Automate.
Support CRM data migration, bulk updates, data validation, and reconciliation.
Work with technical teams to support REST APIs, Web API, OData, and Azure-based integrations.
Prepare functional specifications, user stories, process documentation, and solution designs.
Develop test cases, coordinate UAT, manage defects, and support production releases.
Collaborate with business stakeholders, developers, and project teams to ensure successful delivery.
Provide ongoing functional support and identify opportunities for CRM process improvements.