Dynamics 365 Consultant (Support & Service) Sales

ITC Worldwide; Detroit (MI); Hybrid; USD 120,000 - 190,000; Full time

Job summary

ITC Worldwide is seeking a Dynamics 365 Consultant (Support & Service) for a client-facing role blending technology consulting, business advisory, and revenue ownership. The position supports Dynamics 365, BPO, accounting services, and fintech solutions.

We hire MBA graduates and senior professionals including ex-C-level leaders for a fast-track track into leadership with flexible, commission-driven earning potential. Remote/hybrid work with client engagement across multiple environments.

Qualifications

• Exposure to Dynamics 365, CRM/ERP systems, or enterprise solutions.
• HubSpot experience – pipeline management, CRM hygiene.
• Excellent English communication (written & verbal).
• Self-starter with a results-driven, entrepreneurial mindset.
• Strong problem-solving and client engagement skills.

Responsibilities

• Act as a trusted advisor to clients across technology and business operations.
• Deliver live consulting sessions (remote + occasional onsite) to solve challenges and optimize systems.
• Conduct business and technical discovery across finance, operations, and service environments.
• Recommend solutions spanning Dynamics 365, BPO, accounting, and fintech services.
• Identify and drive revenue opportunities (upsell, cross-sell, expansion).
• Lead webinars, workshops, and executive-level discussions.
• Maintain CRM accuracy and pipeline visibility in HubSpot.
• Ensure high-quality follow-ups, engagement, and long-term client success.

Skills

Dynamics 365

CRM/ERP systems

English communication

Problem solving

Client engagement

HubSpot

Exceeding expectations

Education

MBA

Tools

HubSpot

Dynamics 365

Job description

About the job Dynamics 365 Consultant (Support & Service) Sales

Location

Hybrid (Remote)

About The Role

We are hiring high-potential MBA graduates and experienced senior professionals (including ex-C-level leaders) for a client-facing Dynamics 365 consulting role.

This position blends technology consulting, business advisory, and revenue ownership, supporting clients across Dynamics 365, BPO, Accounting Services, and Fintech software solutions.

• For MBA Graduates: A fast-track, high-impact role to build consulting, client management, and revenue skills
• For Senior / Ex-C-Level Professionals: An opportunity to leverage your strategic experience in a flexible, client advisory capacity with strong earning potential

Key Responsibilities

• Act as a trusted advisor to clients across technology and business operations
• Deliver live consulting sessions (remote + occasional onsite) to solve challenges and optimize systems
• Conduct business and technical discovery across finance, operations, and service environments
• Recommend solutions spanning Dynamics 365, BPO, accounting, and fintech services
• Identify and drive revenue opportunities (upsell, cross-sell, expansion)
• Lead webinars, workshops, and executive-level discussions
• Maintain CRM accuracy and pipeline visibility in HubSpot
• Ensure high-quality follow-ups, engagement, and long-term client success

Who This Role Is For

MBA Graduates

• Recently completed or early-career MBA (or equivalent)
• Strong interest in consulting, technology, and client-facing roles
• High learning agility and ambition to grow into leadership
• Comfortable in performance-driven, revenue-linked environments

Senior / Ex-C-Level Professionals

• Former executives, consultants, or senior leaders (C-level, VP, Director)
• Experience in finance, operations, SaaS, BPO, or consulting environments
• Strong advisory presence and executive communication skills
• Interest in a flexible, high-impact, commission-driven consulting model

Core Requirements (Both Profiles)

• Exposure to Dynamics 365, CRM/ERP systems, or enterprise solutions
• Experience or familiarity with BPO, Accounting Services, or Fintech is a plus
• HubSpot experience (Required) – pipeline management, CRM hygiene
• Excellent English communication (written & verbal)
• Strong problem-solving and client engagement skills
• Comfortable in a hybrid work model
• Self-starter with a results-driven, entrepreneurial mindset

Compensation

• 80% commission-based structure (uncapped earning potential)
• 20% base provided as a draw against commission
• Designed for high performers who want control over their earnings

Why Join Us

• Work at the intersection of technology, consulting, and business transformation
• Engage with clients across Dynamics 365, BPO, Accounting, and Fintech
• Ideal blend of career acceleration (MBA talent) and flexibility (senior professionals)
• Hybrid work with autonomy and ownership
• Fast-growing, entrepreneurial environment
• Path to Senior Consultant / Team Lead / Practice roles

Hiring Process

• Questionnaire
• Recruiter Screen (45 minutes)
• Leadership Interview (60 minutes)
• Final decision within 48 hours