Customer Relationship Executive - Microsoft BizApps (D365 F&SC)

MCAConnect; United States; Remote; USD 150,000 - 170,000; Full time

Benefits offered by this job

Unlimited PTO

401k Match

Home office stipend

Medical/Dental/Vision coverage

HSA & FSA

Life & Disability Insurance

Training & Certification

Job summary

MCA Connect in the United States seeks a Customer Relationship Executive who drives enterprise ERP and analytics software deals in a team-selling environment. You own quarterback-style deals, map business requirements to MCA Connect solutions, and build strategic account plans with strong executive engagement.

This role is remote with up to 50% U.S. travel, offering a compensation range of $150,000–$170,000 plus substantial OTE.

Qualifications

• 5-10 years’ experience selling into ERP software and/or consulting services
• Proven track record of over-quota achievement
• Comfortable as single point of contact for new customers to assess needs and propose solutions
• Experience with relationship management and solution selling
• Ability to engage with executives and navigate complex organizations
• Deep understanding of IT services and ERP/CRM landscapes
• Ability to travel up to 50%

Responsibilities

• Attain sales quotas by expanding MCA Connect’s footprint within Dynamics 365 ERP and Business Analytics
• Develop and execute strategic business plans identifying core customers and benefits
• Forecast accurately, secure quarterly bookings, and align with account plans
• Create detailed sales/marketing plans and forecasts
• Manage time/workflow and develop account/evaluation plans
• Monitor competition and respond decisively
• Turn leads into pursuits and help design technical requirements and solutions
• Manage relationships with key partners such as Microsoft and alliances
• Craft compelling value propositions and present to C-level prospects
• Quarterback MCA Connect’s value proposition leveraging internal SMEs

Skills

ERP software

Solution selling

Executive networking

Deal quarterback

Forecasting & planning

Tools

Dynamics 365

Job description

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen‑time Microsoft Partner of the Year and three‑time Inc. Best Workplaces award winner.

Title

Customer Relationship Executive

Location

Remote with U.S. based travel up to 50%

Description

You are an aggressive self-starter who compels others to get on board. You communicate an inspired and optimistic vision and win over colleagues, customers and business partners alike. You are known for your ability to close large enterprise software pursuits, leveraging strong solution selling techniques focused on delivering targeted business outcomes. You excel in a team‑selling environment. In addition, you have the following attributes:

• Experience selling ERP and Analytics Software and Services, and/or Consulting Professional Services (Microsoft Dynamics 365 is a plus)
• You are the quintessential deal “quarterback” ensuring every detail is executed flawlessly
• Demonstrated ability to network in order to increase sales opportunities, attend marketing events and actively support marketing campaigns
• Deep understanding of the business and technical contexts in which accounts are situated

Responsibilities

• Attain sales/bookings quota by expanding MCA Connect’s footprint within the Dynamics 365 (ERP) and Business Analytics space
• You will develop and execute a strategic and comprehensive business plan, including identifying core customers, mapping the benefits of MCA Connect’s solutions to the business requirements.
• You will strive to understand the customer’s organizational structure and work to achieve alignment. You will take full responsibility for accurate forecasting, regular quarterly bookings, and execute on agreed account and business plans:
• Develop detailed sales/marketing plans and sales forecasts
• Manage time and work-flow and create effective account and evaluation plans
• Monitor competition and respond immediately and appropriately
• Turn leads into pursuits and close pursuits. Assist in the assessment, design, and development of technical requirements and solutions.
• Manage relationships with key partners such as Microsoft and other industry related alliances
• Create compelling and customer‑specific value propositions. Develop professional quality proposals and present to “C” level prospective clients
• Quarterback our industry leading value proposition effectively utilizing our internal subject matter experts.

Qualifications

• 5-10 years’ experience selling into one or more of the following: ERP Software and Services (Microsoft Dynamics 365 a plus) and/or Consulting Professional Services
• A proven track record of over-quota achievement
• Comfortable with being single point of contact with new customers to assess needs, including understanding customer challenges, and devise targeted solutions
• Experience with relationship management and solution selling
• Ability to manage and facilitate the development of relationships with all levels of executives
• Ability to identify opportunities, develop relationships, leverage resources and communicate the MCA Connect value proposition to customers at technical and executive levels
• Demonstrated ability to navigate within complex corporate structures and organizations
• Deep understanding of the IT Services business
• Strong presentation, communication and negotiation skills
• Deep knowledge of the ERP, CRM and Business Analytics competitive landscape
• Proven track record of successfully selling ERP software and services
• Ability to travel up to 50%

$150,000 - $170,000 a year

OTE $500,000 +

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry. Along with this we also offer a generous benefit package:

• Work/Life Balance with Unlimited Paid Time Off (UPTO)
• 401k Plan with Company Matching Contribution
• Monthly Stipend for Home Office Expenses
• Subsidized Medical, Dental and Vision Coverage
• Health Savings and Flexible Spending Accounts
• Company Paid Life and Disability Insurance
• Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status.We firmly believe our differences make us stronger!