Dynamics 365 & AI Copilot Specialist

Accenture PLC; San Diego (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Long-term disability

401(k) plan

Paid time off

Job summary

Accenture Flex is seeking an experienced Dynamics 365 CE and Power Platform expert for on-site work in California. The role focuses on delivering enterprise CRM solutions, integrating Dataverse, and applying AI-assisted engineering practices.

Extensive client-facing responsibilities include training, governance, and environments management. Applicants should have 8+ years in Dynamics 365 CE Online and Power Platform, strong problem-solving and collaboration skills, and up-to-date certifications.

Qualifications

• 8+ years of experience with Dynamics 365 Customer Engagement Online and Power Platform
• Knowledge of Dynamics 365 Sales, Customer Service and related modules
• Experience with Dataverse, Power Apps, Power Automate and admin center
• Hands-on development and data integration across Dynamics 365 CE
• Experience with client-side scripting (TypeScript/JavaScript) and server-side logic (C#)
• Experience in CRM deployment, customization, performance tuning and security
• Familiarity with Copilot/Agentic AI in enterprise environments
• Knowledge of ALM, pipelines, source control and GitHub Copilot

Responsibilities

• Establish yourself as a trusted advisor with stakeholders
• Develop and execute service delivery plans leveraging repeatable services
• Collaborate with teams to support customers' success
• Deliver technical training and improve training content
• Troubleshoot customer issues and mitigate blockers
• Review solution designs for scalability and maintainability
• Manage Dynamics 365 CE/Power Platform environments across lifecycles

Skills

English fluency

Effective communication

Problem solving

Team collaboration

Dynamics 365 CE

Power Platform

Dataverse

Power Apps

Power Automate

TypeScript/JavaScript

C# .NET

CRM infrastructure

Education

Associate's degree or higher

Tools

Dynamics 365 CE Online

Power Platform

Dataverse

Power Apps

Power Automate

TypeScript

JavaScript

C#

NET

Job description

Accenture Flex is seeking an experienced Dynamics 365 CE and Power Platform expert for on-site work in California. The role focuses on delivering enterprise CRM solutions, integrating Dataverse, and applying AI-assisted engineering practices.

Extensive client-facing responsibilities include training, governance, and environments management. Applicants should have 8+ years in Dynamics 365 CE Online and Power Platform, strong problem-solving and collaboration skills, and up-to-date certifications.