Dynamics 365 Administrator: Marketing & Insights Leader

LATICRETE International; New Berlin (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays in addition to paid

Flexible spending

Life Insurance, AD&D and Supplemental

1 week paid plant shutdown between the

Job summary

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize our Dynamics365 CRM with a focus on Marketing and Customer Insights Journeys. You will work on CRM customization, integration using Power Platform, and data visualization with PowerBI, collaborating with developers and cross-functional teams to align CRM with business goals.

We value integrity, teamwork, and loyalty, and offer a comprehensive benefits package.

Qualifications

• Bachelor’s degree in IT, CS or related field; master’s preferred.
• Microsoft Dynamics 365 CRM Associate certification required; Expert preferred.
• Power Platform Developer Associate certification strongly preferred.
• Minimum 2 years with Dynamics365 or Salesforce CRM.
• Proficient in Sales, Service and Marketing modules.
• Strong CRM architecture, integration and customization knowledge.
• Awareness of data integrity best practices; strong problem-solving.
• Experience with Power Automate, Power Apps, Dataverse and PowerBI.

Responsibilities

• CRM Administration & Customization: configure Sales, Service, Marketing modules.
• Maintain Power Pages / Power Apps portals; customize entities and dashboards.
• Manage users, roles and security; monitor performance and troubleshoot.
• Integrate with Power Platform tools; support BI with PowerBI reports.
• Collaborate with stakeholders to translate requirements into solutions.
• Support CRM change-management processes; provide end-user training.

Skills

Dynamics CRM

Power Platform

CRM integration

Data integrity

Problem solving

Communication

Teamwork

Education

Bachelor's degree in IT/CS

Master's degree preferred

CRM certification (Associate)

Tools

Power Automate

Power Apps

Dataverse

Power BI

Salesforce.com

Dynamics 365 (CRM)

Job description

LATICRETE International is seeking a Dynamics365 Administrator to configure, maintain, and optimize our Dynamics365 CRM with a focus on Marketing and Customer Insights Journeys. You will work on CRM customization, integration using Power Platform, and data visualization with PowerBI, collaborating with developers and cross-functional teams to align CRM with business goals.

We value integrity, teamwork, and loyalty, and offer a comprehensive benefits package.