Dynamic Universal Banker | Cross-Sell & Service Leader

U.S. Century Bank; Fort Lauderdale (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

U.S. Century Bank in Fort Lauderdale is seeking a Universal Banker to deliver full banking service to customers and non-customers, assisting with all banking needs, opening accounts, and identifying cross-sale opportunities. The role emphasizes regulatory compliance, strong communication, and proficiency with MS Word/Excel.

Bilingual skills are a plus. The position requires banking experience, a client-focused approach, and the ability to manage daily operations across teller and branch

Qualifications

• Minimum of three years of banking experience, preferably in branch operations.
• Knowledge of banking regulations, BSA compliance, and AML laws.
• Excellent business sense and customer service skills.
• Strong verbal, written, and presentation abilities; bilingual a plus.
• Proficient in MS Word and Excel.
• Experience with cross-selling and opening accounts.

Responsibilities

• Assist customers with all banking needs and provide full service.
• Identify cross-sale opportunities and meet production objectives.
• Maintain frequent contact with clients and address questions or problems.
• Assist customers with account opening and profile updates.
• Balance cash drawer and support teller line as needed.
• Follow bank policies and participate in branch meetings and audits.

Skills

Customer service

Cross-selling

Account opening

Regulatory awareness

Communication skills

Microsoft Office proficiency

Bilingual

Tools

Microsoft Word

Microsoft Excel

Job description

U.S. Century Bank in Fort Lauderdale is seeking a Universal Banker to deliver full banking service to customers and non-customers, assisting with all banking needs, opening accounts, and identifying cross-sale opportunities. The role emphasizes regulatory compliance, strong communication, and proficiency with MS Word/Excel.

Bilingual skills are a plus. The position requires banking experience, a client-focused approach, and the ability to manage daily operations across teller and branch