Dynamic Teller & CSR: Customer Experience & Cross-Sell

First Community Bank; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

First Community Bank in Columbia, SC seeks a Teller to provide quality transactions and friendly service to customers who prefer personal interaction. You will proactively identify additional financial needs and refer customers to the appropriate staff.

Responsibilities include processing deposits and payments, balancing daily work, resolving issues, supporting team sales goals, and complying with bank policies and regulations. Prior experience in cash handling is a plus.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Excellent customer service and interpersonal skills.
• Effective oral and written communication skills.
• Ability to prioritize and multi‑task.
• Proficiency with PCs and Microsoft Word/Excel.

Responsibilities

• Process basic teller transactions accurately and promptly.
• Balance daily work according to bank policies.
• Handle teller workload based on office demands.
• Resolve customer issues professionally or refer to appropriate staff.
• Support sales by identifying customer needs and referrals.
• Follow security guidelines and regulatory requirements.

Skills

Cash handling

Interpersonal skills

Oral and written communication

Team player

Multitasking

Mathematical calculations

PC skills (Word/Excel)

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

First Community Bank in Columbia, SC seeks a Teller to provide quality transactions and friendly service to customers who prefer personal interaction. You will proactively identify additional financial needs and refer customers to the appropriate staff.

Responsibilities include processing deposits and payments, balancing daily work, resolving issues, supporting team sales goals, and complying with bank policies and regulations. Prior experience in cash handling is a plus.