Dynamic Store Leader: Grow Teams & Customer Experience

MINISO; Ballwin (MO); On-site; USD 26,000 - 41,000; Full time

Job summary

MINISO is seeking a Store Manager in the United States to lead a vibrant team and deliver a world-class shopping experience. You will drive daily operations, sales performance, and customer service excellence while promoting the MINISO membership program to foster loyalty and repeat business.

You will manage labor, inventory, and store standards, recruit and mentor staff, and ensure profitability with effective planning and store execution.

Qualifications

• Demonstrated ability to lead a store team and meet sales targets.
• Strong customer service and interpersonal skills.
• Willingness to relocate or manage multiple locations as needed.

Responsibilities

• Lead a dynamic store team including Assistant Manager and sales associates.
• Promote MINISO membership program to grow customer loyalty.
• Oversee store operations, merchandising, labor, and inventory to drive profitability.
• Ensure compliance with SOPs, cash handling, and loss prevention.
• Recruit, train, and develop store staff for succession planning.

Skills

Retail leadership

Team motivation

Customer management

Communication

Relocation travel

Education

High school diploma or equivalent

Associate degree or higher in Business/Hospitality preferred

Job description

MINISO is seeking a Store Manager in the United States to lead a vibrant team and deliver a world-class shopping experience. You will drive daily operations, sales performance, and customer service excellence while promoting the MINISO membership program to foster loyalty and repeat business.

You will manage labor, inventory, and store standards, recruit and mentor staff, and ensure profitability with effective planning and store execution.