Dynamic Slot Floor Attendant — Part Time, Vegas

Caesars Entertainment; Las Vegas (NV); On-site; USD 2,066,000 - 2,893,000; Part time

Job summary

Caesars Entertainment's Planet Hollywood Las Vegas is seeking a Part Time Floor Person Slots to quickly and accurately perform fills and jackpots on machines and assist guests with a friendly, professional demeanor. The role requires standing for long periods in a loud, fast-paced casino environment, strong math skills for handling cash, and teamwork to deliver exceptional guest service.

A valid Nevada gaming license is required.

Qualifications

• One-year previous slot floor-person experience preferred.
• Must be 21 years of age or older.
• Must possess excellent customer relations and communication skills, both written and verbal.
• Gaming License, NV.

Responsibilities

• Actively patrols assigned sections, enhancing guest entertainment by celebrating slot wins and building players’ perception of luck.
• Displays attentive, upbeat, and enthusiastic behavior during all guest interactions.
• Develops customer loyalty by delivering unparalleled guest interactions as directed by company initiatives.
• Communicates slot floor functionality (e.g., Fast Cash - ticket in/ticket out).
• Responds to service requests in the proper order, including slot dispatch, candle lights, and guest assistance.
• Resolves guest complaints through service recovery with urgency and empathy.
• Keeps slot areas clean, secure, and well maintained.
• Maintains professional appearance and phone etiquette.
• Demonstrates courteous, outgoing personality and strong organizational/communication skills.
• Performs accurately in a loud, fast-paced environment with frequent interruptions.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Caesars Entertainment's Planet Hollywood Las Vegas is seeking a Part Time Floor Person Slots to quickly and accurately perform fills and jackpots on machines and assist guests with a friendly, professional demeanor. The role requires standing for long periods in a loud, fast-paced casino environment, strong math skills for handling cash, and teamwork to deliver exceptional guest service.

A valid Nevada gaming license is required.