Dynamic Shift Manager — Lead Quality, Service & Safety

McDonald's Grays Ferry; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

McDonald's Grays Ferry in Philadelphia is seeking a Swing Manager to lead shifts, supervise crew, and ensure high standards of quality, service, and cleanliness. You will plan shifts, monitor performance, and maintain safety and profitability while coordinating with the next Shift Manager for a smooth transition.

The role focuses on training, scheduling, and delivering exceptional customer service in a fast-paced environment. Experience in fast-food supervision is preferred.

Qualifications

• Leadership in fast-paced shifts.
• Ability to maintain quality, service, and cleanliness.
• Experience coordinating with multiple departments.

Responsibilities

• Lead shifts to ensure fast, accurate, friendly service.
• Plan each shift and monitor performance throughout.
• Ensure safety, security, and profitability standards are met.
• Communicate with the next Shift Manager to prepare for upcoming shift.

Skills

Food Safety

Communication

Inventory Mgmt

Maintenance

Crew Mgmt

Quality Production

Customer Service

Safety & Security

Scheduling

Training

Job description

McDonald's Grays Ferry in Philadelphia is seeking a Swing Manager to lead shifts, supervise crew, and ensure high standards of quality, service, and cleanliness. You will plan shifts, monitor performance, and maintain safety and profitability while coordinating with the next Shift Manager for a smooth transition.

The role focuses on training, scheduling, and delivering exceptional customer service in a fast-paced environment. Experience in fast-food supervision is preferred.