Dynamic Shift Lead – Fast-Paced Pizza Team

Domino's; Fairfax (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino’s Washington, DC metro area franchise is looking for a crew member who can deliver exceptional customer service, assist with daily operations, and support the Manager on Duty. You will handle orders, guide customers through menu options, and help ensure fast, accurate service.

You will also manage cash handling, assist with inventory, and uphold food quality and sanitation standards in a busy store environment. This role emphasizes teamwork, reliability, and a proactive attitude.

Qualifications

• Ability to pass applicable Company background checks.
• Excellent written and verbal communication skills in customer interactions, take and process orders.
• Strong multitasking in a fast-paced environment.
• Ability to adapt to changing priorities.
• Ability to enter orders accurately via keyboard or touch screen.
• Ability to lead and coordinate the team on duty.

Responsibilities

• Provide leadership support to the Manager on Duty.
• Maintain high standards of customer service during busy periods.
• Greet customers and take orders professionally.
• Upsell additional products.
• Oversee cash handling and daily reports.
• Support shift management and assign tasks.
• Ensure food quality and sanitation standards are met.
• Assist with inventory control and stock ordering.
• Maintain clean and organized work areas.
• Resolve customer complaints promptly and professionally.

Skills

Leadership

Customer service

Communication

Order taking

Menu knowledge

Shift management

Team coordination

Closing duties

Cash handling

Food prep

Inventory management

Upselling

Problem solving

Proactivity

Packaging

Order accuracy

Cleaning

Stock management

Quality awareness

Tools

POS systems

Cash register software

Job description

Domino’s Washington, DC metro area franchise is looking for a crew member who can deliver exceptional customer service, assist with daily operations, and support the Manager on Duty. You will handle orders, guide customers through menu options, and help ensure fast, accurate service.

You will also manage cash handling, assist with inventory, and uphold food quality and sanitation standards in a busy store environment. This role emphasizes teamwork, reliability, and a proactive attitude.