Shift Lead - Fast-Paced Pizza & Guest Experience

Domino's; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Job summary

Domino's Pizza in Washington, DC is seeking staff to assist in daily oversight, coordination, and execution of sales, costs, employee retention, and customer satisfaction. Trend-driven shifts require delivering excellent service and maintaining image standards.

The role emphasizes greeting customers, taking orders, and supporting shift management to ensure smooth operation and high-quality food preparation across FOH and BOH areas.

Qualifications

• Excellent written and verbal communication required.
• Ability to multi-task in a fast-paced environment.
• Able to take and process orders accurately and quickly.
• Knowledge of cash handling and POS procedures.

Responsibilities

• Provide leadership support to the Manager on Duty (MOD).
• Maintain high customer service standards during peak times.
• Greet customers and take orders professionally.
• Ensure food quality and sanitation standards are met.
• Oversee cash handling and daily reports.

Skills

Customer service

Cash handling

POS systems

Communication

Team leadership

Multi-tasking

Food safety

Tools

POS software

Job description

Domino's Pizza in Washington, DC is seeking staff to assist in daily oversight, coordination, and execution of sales, costs, employee retention, and customer satisfaction. Trend-driven shifts require delivering excellent service and maintaining image standards.

The role emphasizes greeting customers, taking orders, and supporting shift management to ensure smooth operation and high-quality food preparation across FOH and BOH areas.