Dynamic Service & Parts Coordinator

Xpresstechfreight; Texas; Presencial; USD 31.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision

401k with Employer Matching Contrib

Paid Time Off

Paid Parental Leave

Employee Stock Purchase Plan

Descripción de la vacante

U.S. Xpress seeks a Coordinator for Service and Parts in Texas. The role involves managing repair orders, coordinating service appointments, and communicating with drivers to ensure on-time repairs. Strong organization, multitasking, and customer service are essential.

Applicants should have at least 1 year in a similar role; experience in parts management or shop support is preferred. This is an on-site, full-time position with comprehensive benefits.

Formación

• 1+ year in a similar service coordinator role.
• Experience in parts management or shop support preferred.
• Transportation, Logistics or tech industry experience a plus.

Responsabilidades

• Generate, monitor, and close repair orders with accuracy, ensuring all documentation and records are complete.
• Coordinate service appointments, repair estimates, and authorizations; communicate with customers.
• Provide timely updates to drivers on repair status and assist with service needs professionally.
• Monitor repair progress and resolve delays related to parts or orders.
• Issue correct tractor and trailer parts to technicians; record transactions on repair orders.
• Order required parts from approved vendors for timely procurement and delivery.
• Receive, stock, and organize incoming parts; maintain clean warehouse and office.
• Maintain up-to-date service files and technical bulletins for reference.
• Provide phone and office coverage; assist with department files and workflow.

Conocimientos

Organizational skills

Communication

Multitasking

Basic computer skills

English comprehension

Change management

Fast-paced work

Problem solving

Cross-functional collaboration

Educación

High school diploma or GED

Herramientas

Inventory software

CRM/ERP basics

Descripción del empleo

U.S. Xpress seeks a Coordinator for Service and Parts in Texas. The role involves managing repair orders, coordinating service appointments, and communicating with drivers to ensure on-time repairs. Strong organization, multitasking, and customer service are essential.

Applicants should have at least 1 year in a similar role; experience in parts management or shop support is preferred. This is an on-site, full-time position with comprehensive benefits.