Dynamic Service Advisor — Growth, Training & Flexible Hours

Bob Loquercio Auto Group; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

State-of-the-art facilities

Training program

Paid education

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Disability insurance

Employee discounts

Flexible schedules

Work-life balance

Job summary

Bob Loquercio Auto Group is seeking a Service Advisor to join a high-volume, customer-focused service department. You will greet customers, gather vehicle information, document concerns, and prepare detailed estimates to ensure quality service.

We offer hands-on training, mentorship, and advancement opportunities in a fast-paced environment. Expect competitive compensation with solid benefits and a strong work-life balance.

Qualifications

• Ability to work independently with minimal supervision.
• Thrives in a fast-paced, high-volume environment.
• Positive, professional, and customer-focused attitude.

Responsibilities

• Greet customers promptly and professionally.
• Gather customer and vehicle information accurately.
• Clearly document vehicle concerns and symptoms.
• Recommend maintenance and repairs based on vehicle age, mileage, and history.
• Prepare detailed and accurate estimates for parts and labor.
• Set and manage customer expectations for repair timelines.
• Monitor repair progress throughout the day and provide regular customer updates.
• Review final invoices to ensure accuracy and alignment with completed work.
• Explain repairs, services, and charges in a clear and friendly manner.

Skills

Customer service

Communication

Organization

Problem solving

Time management

Attention to detail

Job description

Bob Loquercio Auto Group is seeking a Service Advisor to join a high-volume, customer-focused service department. You will greet customers, gather vehicle information, document concerns, and prepare detailed estimates to ensure quality service.

We offer hands-on training, mentorship, and advancement opportunities in a fast-paced environment. Expect competitive compensation with solid benefits and a strong work-life balance.