Dynamic Service Advisor: Fast-Paced Shop, Growth & Rewards

Gee Automotive Companies; Wilsonville (OR); On-site; USD 46,000 - 65,000; Full time

Job summary

Tonkin Wilsonville Nissan in Wilsonville, OR is seeking an experienced Service Advisor to be the face of the service drive. You will bridge the gap between master technicians and our clients, turning repairs into a seamless, high-quality experience.

The role emphasizes strong communication, a Tuesday–Saturday schedule, and a path for career growth within the Tonkin family of dealerships, with a focus on delivering outstanding guest satisfaction in a fast-paced shop.

Qualifications

• 2+ years of service writing experience
• CDK experience is a major plus
• Strong attention to detail and teamwork

Responsibilities

• Act as the vital link between our clients and the shop, translating technical needs into clear options
• Drive production: Maximize our technicians’ time to meet and exceed sales forecasts
• Consultative selling: Prioritize required services and provide professional recommendations that keep guests safe on the road
• Keep the peace: Proactively update customers on completion times, expenses, and any changes to ensure zero surprises
• Deliver the "Wow": Ensure every guest walks away with a positive, memorable dealership experience

Skills

Service writing experience

Communication

Detail-oriented

Tools

CDK experience

Job description

Tonkin Wilsonville Nissan in Wilsonville, OR is seeking an experienced Service Advisor to be the face of the service drive. You will bridge the gap between master technicians and our clients, turning repairs into a seamless, high-quality experience.

The role emphasizes strong communication, a Tuesday–Saturday schedule, and a path for career growth within the Tonkin family of dealerships, with a focus on delivering outstanding guest satisfaction in a fast-paced shop.