Service Advisor - Growth, Commission & Mazda Expert

Gee Automotive Group; Portland, Northern (OR, KY); Hybrid; USD 56,000 - 89,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Employee discounts

Life Insurance

Job summary

Tonkin Mazda of Portland in Portland, OR is seeking a Service Advisor to coordinate between technicians and customers in a fast-paced dealership environment. You will drive technician time, prioritize services, and keep customers informed on estimates and completion times.

The role offers base pay with commission, plus benefits and a great path for growth within the Tonkin family of dealerships.

Qualifications

• 1–3 years of automotive service advising experience.
• Experience in CDK is strongly preferred.
• A strong work ethic and good work history.
• Must be 18 years or older with a valid driver's license and pass background/drug screen.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sale of technicians' time to meet the department's sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure the customer has a positive dealership experience.

Skills

Automotive service advising experience

Communication skills

Teamwork

Clean driving record

Tools

CDK

Job description

Tonkin Mazda of Portland in Portland, OR is seeking a Service Advisor to coordinate between technicians and customers in a fast-paced dealership environment. You will drive technician time, prioritize services, and keep customers informed on estimates and completion times.

The role offers base pay with commission, plus benefits and a great path for growth within the Tonkin family of dealerships.