Dynamic Service Advisor - Customer Care & Career Growth

Golden Circle Lincoln, Inc.; Covington (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Employee discount

Health insurance

Paid time off

Vision & Dental insurance

Competitive Pay - Commission and Bonuses

Job summary

Golden Circle Lincoln, Inc. in Covington is seeking a Service Advisor to greet customers, assess their needs, and schedule maintenance appointments. The ideal candidate will have a track record of exceptional customer satisfaction and a desire for a long-term career. Responsibilities include preparing cost estimates, monitoring vehicle progress, and explaining completed work to customers. The position offers competitive pay, health benefits, and opportunities for growth within the company.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Review vehicle symptoms described by the customer.
• Recommend maintenance based on vehicle history.
• Prepare cost estimates for labor and parts.
• Monitor vehicle progress and update customers.
• Ensure final invoice matches work performed.
• Explain work done and charges to customers.

Skills

Exceptional customer satisfaction

Energetic personality

Computer skills

Job description

Golden Circle Lincoln, Inc. in Covington is seeking a Service Advisor to greet customers, assess their needs, and schedule maintenance appointments. The ideal candidate will have a track record of exceptional customer satisfaction and a desire for a long-term career. Responsibilities include preparing cost estimates, monitoring vehicle progress, and explaining completed work to customers. The position offers competitive pay, health benefits, and opportunities for growth within the company.