Energetic Service Advisor | Growth & Customer Care

Golden Circle Ford Parsons

Covington (TN)

On-site

USD 30,000 - 50,000

Full time

14 days+

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Benefits offered by this job

401(k)
Employee discount
Health insurance
Paid time off
Vision & Dental insurance
Competitive Pay - Commission and Bonuses

Job summary

Golden Circle Ford Parsons is looking for a Service Advisor to join their team in Covington, TN. The role involves greeting customers, scheduling appointments, and ensuring customer satisfaction. Key responsibilities include preparing estimates, monitoring vehicle progress, and explaining charges. The ideal candidate has a proven record in customer service and integrity. Benefits include 401(k), health insurance, and paid time off. Join a growing organization that values teamwork and professional growth.

Qualifications

  • Proven record of achieving exceptional customer satisfaction.
  • Past experience as a service advisor or similar role.
  • Willingness to learn new programs.

Responsibilities

  • Greet customers promptly.
  • Obtain customer and vehicle information.
  • Prepare accurate cost estimates for labor and parts.
  • Monitor the progress of each vehicle and update customers.
  • Explain all completed work and charges to customers.

Skills

Customer satisfaction
Energetic personality
Computer skills
Integrity

Job description

Golden Circle Ford Parsons is looking for a Service Advisor to join their team in Covington, TN. The role involves greeting customers, scheduling appointments, and ensuring customer satisfaction. Key responsibilities include preparing estimates, monitoring vehicle progress, and explaining charges. The ideal candidate has a proven record in customer service and integrity. Benefits include 401(k), health insurance, and paid time off. Join a growing organization that values teamwork and professional growth.
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