Dynamic Server – Korean BBQ & Hot Pot Guest Experience

Ontario Trillium Foundation; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in New York City is seeking a friendly Server to join a fast-paced dining team. You will greet guests, take orders, answer questions about the menu, and help ensure a smooth, engaging guest experience.

You should be comfortable around grills, able to lift up to 50 pounds, stand for long shifts, and work flexible evenings and weekends. A state-mandated Alcohol Handlers Certification and POS experience are required.

Qualifications

• 1+ years of restaurant experience.
• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.
• Point-of-Sale systems experience.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Comfortable working around grills and hot cooking surfaces.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Job description

KPOT Korean BBQ & Hot Pot in New York City is seeking a friendly Server to join a fast-paced dining team. You will greet guests, take orders, answer questions about the menu, and help ensure a smooth, engaging guest experience.

You should be comfortable around grills, able to lift up to 50 pounds, stand for long shifts, and work flexible evenings and weekends. A state-mandated Alcohol Handlers Certification and POS experience are required.