Dynamic Korean BBQ & Hot Pot Server

Ontario Trillium Foundation; Novi (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Novi, MI is seeking a friendly and energetic Server to create a smooth dining experience for guests. You will welcome guests, explain the menu, and ensure orders are accurate while maintaining a fast-paced service flow.

Join a vibrant team where you will balance bar and dining room duties, assist colleagues, and communicate clearly with kitchen staff about allergies and special requests. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1+ years of restaurant experience.
• Strong communication and a passion for delivering world-class service.
• Comfortable working around grills and hot cooking surfaces.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Skills

Customer service

Communication

Team player

Fast-paced environment

Tools

POS Systems

Job description

KPOT Korean BBQ & Hot Pot in Novi, MI is seeking a friendly and energetic Server to create a smooth dining experience for guests. You will welcome guests, explain the menu, and ensure orders are accurate while maintaining a fast-paced service flow.

Join a vibrant team where you will balance bar and dining room duties, assist colleagues, and communicate clearly with kitchen staff about allergies and special requests. Flexibility for evenings, weekends, and holidays is required.