Server

Ontario Trillium Foundation; Novi (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Novi, MI is seeking a friendly and energetic Server to create a smooth dining experience for guests. You will welcome guests, explain the menu, and ensure orders are accurate while maintaining a fast-paced service flow.

Join a vibrant team where you will balance bar and dining room duties, assist colleagues, and communicate clearly with kitchen staff about allergies and special requests. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1+ years of restaurant experience.
• Strong communication and a passion for delivering world-class service.
• Comfortable working around grills and hot cooking surfaces.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Skills

Customer service

Communication

Team player

Fast-paced environment

Tools

POS Systems

Job description

Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate individual who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career.

ROLE OVERVIEW

As a Server at KPOT Korean BBQ & Hot Pot, you are a part of the warm and welcoming environment for the guests. You will be instrumental in helping to create a smooth and enjoyable dining experience. This position is perfect for someone who loves interacting with people and thrives in a lively, fast-paced environment.

Duties and Responsibilities:

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Requirements

• Ability to stand and walk for extended periods (up to 8–10 hours per shift).
• Ability to lift and carry up to 25–50 pounds.
• Frequent bending, reaching, and repetitive movements in a fast-paced environment.
• Ability to work in varying conditions, including heat, cold, and noise.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Essential Functions:

• 1+ years of restaurant experience.
• Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards.
• Point-of-Sale systems experience.
• Strong communication and a passion for delivering world-class service at every touchpoint.
• Comfortable working around grills and hot cooking surfaces.