Dynamic Sales & Service Associate - Rentals & Upgrades

Hertz; Lansing (MI); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) Retirement Plan

Employee Discounts

Job summary

Hertz is seeking a Part-Time Sales & Service Associate in Lansing, MI. The role focuses on delivering world-class customer service and selling Hertz products to meet travel and replacement needs.

The position offers a pay of $16.00 per hour with opportunities for commission and routing to full-time benefits for eligible employees. Responsibilities include communicating with customers, upselling services, meeting personal sales goals, and handling rentals and post-rental inquiries.

Qualifications

• Strong verbal and written communication skills in English.
• Fluency in English required; additional languages welcome.
• 1–2 years of customer service and sales experience.
• Able to work in a fast-paced, commission-based environment.

Responsibilities

• Communicate effectively and offer ancillary products and services to enhance the customer’s travel experience.
• Sell core products and services, including options to waive damage liability, fuel options and upsells.
• Achieve personal sales goals while supporting team objectives.
• Provide fast, high-quality service and assist with rentals and reservations.
• Convert inquiries into reservations and rentals; assist with post-rental inquiries.
• Maximize revenue opportunities by addressing objections and quoting rates to secure bookings.

Skills

Communication skills

English fluency

Sales experience

Customer service

Teamwork

Time management

Outgoing personality

Job description

Hertz is seeking a Part-Time Sales & Service Associate in Lansing, MI. The role focuses on delivering world-class customer service and selling Hertz products to meet travel and replacement needs.

The position offers a pay of $16.00 per hour with opportunities for commission and routing to full-time benefits for eligible employees. Responsibilities include communicating with customers, upselling services, meeting personal sales goals, and handling rentals and post-rental inquiries.