Part-Time Customer Experience & Sales Specialist

Hertz; Massachusetts; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Paid Time Off

401(k) Retirement Plan

Employee Discounts

Job summary

The Part Time Customer Service and Sales Associate at Hertz Local Edition serves as a brand ambassador, delivering world-class customer service and effectively selling Hertz products and services to meet travel and replacement needs.

Wages are $16.50/hr. This position emphasizes sales, customer service, and ensuring a fast, pleasant rental experience for customers, with weekend and holiday shifts as required.

Qualifications

• 1-2 years of customer service and sales experience.
• Fluency in English; additional languages a plus.
• Must have a valid driver's license and ability to drive a vehicle.

Responsibilities

• Offer ancillary products and services to enhance the customer’s travel experience.
• Sell core Hertz products and services to meet customer needs and maximize revenue.
• Meet personal sales goals while supporting team objectives.
• Assist customers with reservations and rentals, and handle post-rental inquiries.
• Maintain courteous, professional service and address customer objections to secure bookings.

Skills

Sales experience

Customer service

English fluency

Communication skills

Team player

Job description

The Part Time Customer Service and Sales Associate at Hertz Local Edition serves as a brand ambassador, delivering world-class customer service and effectively selling Hertz products and services to meet travel and replacement needs.

Wages are $16.50/hr. This position emphasizes sales, customer service, and ensuring a fast, pleasant rental experience for customers, with weekend and holiday shifts as required.