Dynamic Sales & Customer Service Associate

R301US Hibbett Retail, Inc.; Colonial Heights (VA); On-site; USD 15,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. in Colonial Heights, VA is seeking a Sales Associate for our Operations team. You will provide quality customer service, promote products and promotions, and help drive store sales while representing the brand with enthusiasm.

Ideal candidates have 0–2 years of customer service experience, are team players, detail-oriented, and comfortable working in a fast-paced environment. This role reports to the Store Manager and supports daily store operations.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards as listed in the manuals.
• Assist in the daily operations of the store, including completing work lists and shipments.
• Present merchandise to promote and sell goods per the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring internal controls.

Skills

Interpersonal communication

Customer service

Fast-paced environment

Self-motivation

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Colonial Heights, VA is seeking a Sales Associate for our Operations team. You will provide quality customer service, promote products and promotions, and help drive store sales while representing the brand with enthusiasm.

Ideal candidates have 0–2 years of customer service experience, are team players, detail-oriented, and comfortable working in a fast-paced environment. This role reports to the Store Manager and supports daily store operations.