Dynamic Sales Associate: Customer Service & Merchandising

JD Sports NA; Oklahoma City (OK); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA in Oklahoma City (Quail Springs Mall) is seeking a Sales Associate who delivers quality customer service and drives product sales. You should be knowledgeable across departments and promote promotions, serving as an ambassador for the brand.

You will assist customers, help during peak periods, and contribute to store operations, merchandising, and achieving sales targets while upholding company policies and procedures.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service to customers entering the store, including peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in manuals and memos.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guided by the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Self-starter

Initiative

Attention to detail

Team player

Job description

JD Sports NA in Oklahoma City (Quail Springs Mall) is seeking a Sales Associate who delivers quality customer service and drives product sales. You should be knowledgeable across departments and promote promotions, serving as an ambassador for the brand.

You will assist customers, help during peak periods, and contribute to store operations, merchandising, and achieving sales targets while upholding company policies and procedures.