Sales Associate: Elevate Customer Service & Sales

JD Sports NA; Owasso (OK); On-site; USD 10,000 - 15,000; Part time

Job summary

JD Sports NA in Owasso, OK is seeking a Sales Associate to deliver quality customer service while driving product sales. You’ll be knowledgeable about our merchandise, promote promotions, and uphold store policies to create a memorable shopping experience.

The role requires 0-2 years in customer service, strong communication, and the ability to work in a fast-paced team. You’ll support daily store operations, help customers, and contribute to meeting sales targets in a dynamic retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service as highlighted in the customer service manual, assisting customers as they enter the store and during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards as listed in manuals.
• Assist in daily store operations, including completing work lists, clean up, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods per the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring internal control procedures and reporting potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Initiative

Attention to detail

Team player

Job description

JD Sports NA in Owasso, OK is seeking a Sales Associate to deliver quality customer service while driving product sales. You’ll be knowledgeable about our merchandise, promote promotions, and uphold store policies to create a memorable shopping experience.

The role requires 0-2 years in customer service, strong communication, and the ability to work in a fast-paced team. You’ll support daily store operations, help customers, and contribute to meeting sales targets in a dynamic retail environment.