Customer-Centric Sales Associate

JD Sports NA; Mobile (AL); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA in Mobile, AL is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador creating memorable shopping experiences for customers.

The role emphasizes assisting customers, meeting sales targets, and upholding company policies. This position reports to the Store Manager in the Operations department and is an hourly, non-exempt role.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track sales.
• Uphold all company policies, procedures, and standards from manuals and memos.
• Assist in daily store operations including work lists, shipments, and maintenance.
• Present merchandise to promote and sell goods as per knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs, pricing concerns, and operations issues to management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and financial information by ensuring internal controls and reporting potential fraud.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

JD Sports NA in Mobile, AL is seeking a Sales Associate to deliver exceptional customer service and drive product sales. You will be knowledgeable across product areas, promote promotions, and act as a brand ambassador creating memorable shopping experiences for customers.

The role emphasizes assisting customers, meeting sales targets, and upholding company policies. This position reports to the Store Manager in the Operations department and is an hourly, non-exempt role.