Dynamic Retail Sales & Service Associate

Navy Exchange Service Command; Virginia Beach, Northern (VA, KY); Hybrid; USD 17,000 - 24,000; Full time

Job summary

Navy Exchange Service Command in Virginia Beach seeks a Sales Associate to greet customers, learn product details, and articulate our brand value with professionalism. You will assist customers, perform transactions at the Point-of-Sale, maintain store appearance, support inventory and promotions, and work flexible hours including weekends.

No experience required; a high school diploma or equivalent is preferred.

Qualifications

• Retail or customer service experience preferred, not required.
• Strong interpersonal and written/verbal communication skills.
• Ability to multi-task while serving customers and supporting transactions.

Responsibilities

• Provide excellent customer service and greet customers.
• Ask questions to identify customer needs and guide them to products.
• Explain promotions and events and direct customers to merchandise.
• Maintain store appearance and assist with inventory processes.
• Cross-sell and upsell based on customer interests.
• Operate POS system, process payments, and handle cash accurately.
• Complete paperwork, reports, and reconciliations as needed.
• Be dependable with adherence to the work schedule.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command in Virginia Beach seeks a Sales Associate to greet customers, learn product details, and articulate our brand value with professionalism. You will assist customers, perform transactions at the Point-of-Sale, maintain store appearance, support inventory and promotions, and work flexible hours including weekends.

No experience required; a high school diploma or equivalent is preferred.