Dynamic Retail Sales Pro with Customer Focus

Smokin; Des Moines (IA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary Life Insurance

Short-Term Disability

Long-Term Disability

Paid Time Off

Job summary

Smokin' Joe's in Des Moines, IA is seeking motivated Retail Sales Associates to be the face of our discount tobacco and alcohol retailer. You will engage customers, help them find products, and contribute to store success through friendly service and effective sales techniques.

Responsibilities include greeting customers, sharing product knowledge, upselling, operating the POS, cash control, stocking, and keeping the floor clean and inviting.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.
• Pass certifications for Selling Alcohol and Tobacco within allotted attempts.
• Complete Smokin' Joe's Associate New Hire Training Program.

Responsibilities

• Provide outstanding customer service by greeting and assisting customers in a friendly manner.
• Communicate product knowledge effectively to help customers make informed purchasing decisions.
• Engage in upselling techniques to enhance the customer shopping experience and increase sales.
• Operate the POS system accurately for transactions and returns.
• Cash control, including shift drawer count and reconciliation.
• Maintain an organized and visually appealing sales floor by stocking shelves, arranging displays, and ensuring products are readily available.
• Handle customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
• Maintain cleanliness inside and outside of store.
• Display a positive attitude and promote teamwork.
• Exhibit professionalism in appearance and conduct.

Skills

Customer service

Communication

Interpersonal skills

Upselling

Retail math

Teamwork

Multi-tasking

Flexibility

Education

High school diploma/GED

1 year customer service

Tools

POS systems

Job description

Smokin' Joe's in Des Moines, IA is seeking motivated Retail Sales Associates to be the face of our discount tobacco and alcohol retailer. You will engage customers, help them find products, and contribute to store success through friendly service and effective sales techniques.

Responsibilities include greeting customers, sharing product knowledge, upselling, operating the POS, cash control, stocking, and keeping the floor clean and inviting.