Dynamic Retail Sales Associate - Customer-Focused

Citi Trends, Inc.; Smyrna (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. in Smyrna, GA seeks a Store Sales Associate to deliver exceptional customer service and maintain product knowledge on the sales floor. This role emphasizes proactive engagement with customers, integrity, and strong communication in a fast-paced retail environment.

The Sales Associate will support operations, including price changes, stock organization, and loss prevention, while upholding a professional appearance and contributing to a positive team culture.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in promptly, and inviting them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures to prevent shoplifting and cash losses.

Skills

Communication

Organization

Flexible schedule

Math calculations

Education

High school diploma

Job description

Citi Trends, Inc. in Smyrna, GA seeks a Store Sales Associate to deliver exceptional customer service and maintain product knowledge on the sales floor. This role emphasizes proactive engagement with customers, integrity, and strong communication in a fast-paced retail environment.

The Sales Associate will support operations, including price changes, stock organization, and loss prevention, while upholding a professional appearance and contributing to a positive team culture.