Dynamic Retail Sales Associate | Customer Focus

Citi Trends; Missouri City (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate in Missouri City, TX to deliver excellent customer service and maintain product knowledge on the sales floor. The role emphasizes proactive engagement with customers, integrity, and effective communication in a fast-paced retail setting.

The Sales Associate will support merchandising, price changes, and daily store operations while upholding company policies and safety standards. Flexibility to work nights and weekends is required.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate in Missouri City, TX to deliver excellent customer service and maintain product knowledge on the sales floor. The role emphasizes proactive engagement with customers, integrity, and effective communication in a fast-paced retail setting.

The Sales Associate will support merchandising, price changes, and daily store operations while upholding company policies and safety standards. Flexibility to work nights and weekends is required.