Dynamic Retail Sales Associate - Customer Experience

The TJX Companies, Inc.; Pasadena (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. in Pasadena, CA, seeks teammates to deliver an exceptional customer experience and maintain a clean, organized store environment. You may be cross-trained to support various areas and to uphold loss-prevention and operational standards.

You will interact with customers, promote credit and loyalty programs, and work with peers to ensure efficient transactions and accurate merchandise preparation. A strong emphasis on teamwork and safety pervades daily tasks.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible scheduling

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

Marshalls at The TJX Companies, Inc. in Pasadena, CA, seeks teammates to deliver an exceptional customer experience and maintain a clean, organized store environment. You may be cross-trained to support various areas and to uphold loss-prevention and operational standards.

You will interact with customers, promote credit and loyalty programs, and work with peers to ensure efficient transactions and accurate merchandise preparation. A strong emphasis on teamwork and safety pervades daily tasks.