Dynamic Retail Sales Associate

Citi Trends; Tupelo (MS); On-site; USD 15,000 - 21,000; Full time

Job summary

Citi Trends is seeking a Sales Associate in Tupelo, MS to deliver outstanding customer service and maintain knowledge of merchandise. You will engage with customers, follow store policies, and support management in daily operations to ensure a positive shopping experience.

The role requires a flexible schedule including nights and weekends; you must balance registers, process transactions accurately, and assist with merchandising and loss prevention as needed.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight
• Assists with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Keeps a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level
• Explains our exchange/refund policies to customers after transactions
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies
• Performs other duties as may be assigned.

Skills

Excellent communication and org skills

Flexible schedule nights/weekends

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Sales Associate in Tupelo, MS to deliver outstanding customer service and maintain knowledge of merchandise. You will engage with customers, follow store policies, and support management in daily operations to ensure a positive shopping experience.

The role requires a flexible schedule including nights and weekends; you must balance registers, process transactions accurately, and assist with merchandising and loss prevention as needed.