Dynamic Retail Sales Associate

Five Below; Ozark (MO); On-site; USD 18,000 - 23,000; Part time

Job summary

Five Below is seeking part-time Sales Associates who excel in delivering outstanding customer service while driving strong sales. The role emphasizes welcoming customers, maintaining organized merchandise, and ensuring a smooth checkout experience.

You will greet customers, understand their needs, provide product recommendations, and participate in store promotions. A friendly, proactive attitude and the ability to learn on the job are essential.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, handheld and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Job description

Five Below is seeking part-time Sales Associates who excel in delivering outstanding customer service while driving strong sales. The role emphasizes welcoming customers, maintaining organized merchandise, and ensuring a smooth checkout experience.

You will greet customers, understand their needs, provide product recommendations, and participate in store promotions. A friendly, proactive attitude and the ability to learn on the job are essential.