Dynamic Restaurant Server: Guest Experience Pro

Hotel Northland, Autograph Collection; Green Bay (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development

Job summary

First Hospitality, owner of The Hotel Northland, Autograph Collection in Green Bay, seeks an energetic Restaurant Server to provide attentive, tableside service and to learn menu details for informed guest recommendations. You will engage guests, ensure accurate orders, and uphold high standards of hospitality while maintaining restaurant readiness and teamwork.

First Hospitality offers growth opportunities and a supportive work environment, with a focus on guest satisfaction and professional

Qualifications

• Excellent verbal and written communication skills.
• Ability to speak, read, and write in the primary language used in the workplace.
• Ability to stand for 8+ hours and lift up to 30 pounds.

Responsibilities

• Prepare the restaurant for service by cleaning spaces and stocking essential supplies.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Verbal communication

Written communication

Language proficiency

Job description

First Hospitality, owner of The Hotel Northland, Autograph Collection in Green Bay, seeks an energetic Restaurant Server to provide attentive, tableside service and to learn menu details for informed guest recommendations. You will engage guests, ensure accurate orders, and uphold high standards of hospitality while maintaining restaurant readiness and teamwork.

First Hospitality offers growth opportunities and a supportive work environment, with a focus on guest satisfaction and professional