Dynamic Restaurant Host - Flexible Schedule & Reservations

Mattel, Inc.; Los Angeles (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Mattel, Inc. hosts a guest-facing role at the AG Retail Flagship Los Angeles location. The Front-of-House Host greets guests, seats them, and manages reservations to ensure a smooth dining flow and optimal seating.

You will work with the restaurant team to create a welcoming atmosphere and communicate guest needs and events to the staff. Experience in restaurant hosting or concierge is preferred, with comfort using reservation systems and Microsoft Office.

Qualifications

• Experience in restaurant hosting, concierge, or related customer service preferred.
• Proficient with reservation and POS systems and basic Office software.
• Comfort working with families and diverse guests; flexible scheduling including nights, weekends, and holidays.

Responsibilities

• Greet guests and seat them promptly, manage waitlists and maximize seating.
• Handle large crowds professionally and resolve issues diplomatically.
• Maintain dining room ambiance through setup and communication with the team.
• Share event details and store information with guests.
• Assist staff to deliver an outstanding dining experience.

Skills

Customer service

Reservation systems

Microsoft Office

Communication

Flexibility

Tools

Zomato

InfoGenesis

Microsoft Office

Job description

Mattel, Inc. hosts a guest-facing role at the AG Retail Flagship Los Angeles location. The Front-of-House Host greets guests, seats them, and manages reservations to ensure a smooth dining flow and optimal seating.

You will work with the restaurant team to create a welcoming atmosphere and communicate guest needs and events to the staff. Experience in restaurant hosting or concierge is preferred, with comfort using reservation systems and Microsoft Office.