Dynamic Receptionist & Customer Care Associate

Mannymorin; East Naples (FL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Manny Morin - State Farm Agent Miami FL is seeking a Receptionist - State Farm Agent Team Member to join our busy office. You will greet customers, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks.

The ideal candidate has prior receptionist or customer service experience, strong communication and multitasking abilities, and comfortable with engaging in sales conversations. Bilingual Spanish preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Sales conversations

CRM systems

Job description

Manny Morin - State Farm Agent Miami FL is seeking a Receptionist - State Farm Agent Team Member to join our busy office. You will greet customers, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks.

The ideal candidate has prior receptionist or customer service experience, strong communication and multitasking abilities, and comfortable with engaging in sales conversations. Bilingual Spanish preferred.