Growth-Focused Receptionist & Customer Care Pro

Manny Morin - State Farm Agent Miami FL; Naples (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Manny Morin - State Farm Agent Miami FL is seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage appointments, and support office communications while identifying opportunities to offer insurance options.

Ideal candidates have receptionist or customer service experience, strong communication and organizational skills, and basic computer proficiency including Microsoft Office and CRM systems; Spanish bilingual ability is preferred.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM.
• Spanish language preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Manny Morin - State Farm Agent Miami FL is seeking a Receptionist - State Farm Agent Team Member to join our team. You will greet customers, manage appointments, and support office communications while identifying opportunities to offer insurance options.

Ideal candidates have receptionist or customer service experience, strong communication and organizational skills, and basic computer proficiency including Microsoft Office and CRM systems; Spanish bilingual ability is preferred.