Receptionist - State Farm Agent Team Member

Interianosf; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Miami is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support a close-knit team. The ideal candidate will thrive in customer interactions, manage office communications, and assist with various administrative tasks. Previous experience in a receptionist or customer service role is preferred. This position offers a supportive work environment focused on growth and collaboration, along with competitive compensation and benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Being comfortable with communicating in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Maintain customer records and handle inquiries.
• Follow up on customers’ needs.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Multitasking

Sales conversation engagement

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Miami, FL.

Compensation: $45,000 - $60,000 per year.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2023 and has quickly grown into a close-knit team of seven who work together to help customers protect their future. Before becoming an agent, I was a business owner providing financial services to small businesses, which gave me a strong foundation in entrepreneurship and customer‑focused solutions. I’m originally from El Salvador, married with five kids, and very family‑oriented. I graduated from Georgia Tech with a degree in engineering and have always had a passion for helping people build a strong financial future. That purpose‑driven mindset shapes the way I lead our team and serve our customers. We offer life insurance, PTO, a 401(k), and licensing reimbursement to support our team’s long‑term success and work‑life balance. Our culture is collaborative, energetic, and close‑knit. We enjoy working together and having fun as a team, but we also set high standards for what we can achieve together. We’re looking for someone who thrives in a team environment, is motivated to succeed, and wants to be part of a group that pushes each other to be their best. If you’re looking for a supportive, high‑expectation environment where you can grow and make an impact, this could be a great fit for you.

Role Description

Mauricio Interiano - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.