Dynamic Personal Shopper | eCommerce & Guest Experience

W. Lee Flowers; South Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

W. Lee Flowers is seeking a Personal Shopper to efficiently pick guest orders for Lowes Foods To Go. You will build guest relationships, understand preferences, and support eCommerce goals through accurate picking and friendly service.

The role involves interacting with guests, handling orders, and maintaining equipment and station standards while promoting in-store programs and community outreach.

Qualifications

• Friendly, energetic, genuine, outgoing personality.
• Strong people skills with clear, professional communication.
• Ability to work well with others and adapt to different personalities.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to stand, walk, bend and move for extended periods.
• Comfort with using computers and handheld devices.
• Basic troubleshooting for systems with team support.

Responsibilities

• Pick guests’ orders following guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently when picking, staging, and completing orders.
• Greet guests and review orders with them.
• Safely handle, bag, and load orders.
• Record variances on guest pick lists.
• Maintain records and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Keep the LFTG station and equipment in good order.
• Report service issues to support resources and management.
• Promote the program in-store and assist with community marketing.
• Provide in-store guest service as needed (bagging, locating products, cleaning).
• Maintain a professional appearance and attitude.

Skills

Friendly personality

People skills/communication

Teamwork

Read and follow directions

Physical ability to lift

Computers/handheld devices

Microsoft Office basics

Troubleshooting basic systems

Tools

Handheld Android/iOS devices

Microsoft Office basics

Job description

W. Lee Flowers is seeking a Personal Shopper to efficiently pick guest orders for Lowes Foods To Go. You will build guest relationships, understand preferences, and support eCommerce goals through accurate picking and friendly service.

The role involves interacting with guests, handling orders, and maintaining equipment and station standards while promoting in-store programs and community outreach.