Dynamic Personal Banker - Customer Service Pro

FIRST STATE BANK AND TRUST; Kennett (MO); On-site; USD 29,000 - 39,000; Full time

Job summary

FIRST STATE BANK AND TRUST in Kennett, MO seeks an entry-level Personal Banker to handle daily banking tasks and customer inquiries. The role supports opening new accounts, deposits, and promotional services while ensuring accuracy and compliance.

You will work to build strong customer relationships, provide clear information on products, and help customers navigate their banking needs in a friendly, efficient manner.

Qualifications

• High school diploma or GED plus bank-related training or experience.
• 1-2 years related experience and/or training preferred.
• Ability to read, interpret, and respond to customer inquiries in a courteous, professional manner.

Responsibilities

• Process checking and savings transactions and loan payments.
• Open new accounts and assist with related customer service duties.
• Maintain accurate cash drawer and balance daily with minimal variances.
• Cross-sell bank products to meet customer needs and refer to appropriate departments.
• Answer customer questions about statements, services, and account status.
• Follow security procedures and regulatory requirements.

Skills

Customer service

Cash handling

Banking knowledge

Cross-selling

Education

High school diploma or GED

Tools

Jack Henry 20/20

Vertex

Image Center

Word

Excel

Job description

FIRST STATE BANK AND TRUST in Kennett, MO seeks an entry-level Personal Banker to handle daily banking tasks and customer inquiries. The role supports opening new accounts, deposits, and promotional services while ensuring accuracy and compliance.

You will work to build strong customer relationships, provide clear information on products, and help customers navigate their banking needs in a friendly, efficient manner.