Personal Banker - Customer Experience & Cross-Sell Pro

OMB Bank; Missouri; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Excellent work environment

Stability with a locally owned bank

Paid leave: vacation, military, bereav

Jury duty

100% match of retirement savings (up t

Discounted financial service fees

Plus more

Job summary

OMB Bank is seeking a Personal Banker in Missouri. The role focuses on delivering exceptional customer service through opening a variety of deposit accounts and handling routine transactions. You will resolve customer issues and proactively cross-sell bank products to meet client needs.

As part of the teller team, you may support cash handling duties and assist clients with financial solutions. A strong background in retail banking and stellar communication are highly valued.

Qualifications

• Minimum two years of retail banking experience including new accounts and teller transactions.
• Three to five years personal banking experience preferred.
• Excellent customer service and communication skills are essential.
• Strong mathematical, problem solving and computer skills are required.
• Willingness to proactively cross-sell bank products and services.

Responsibilities

• Open all types of deposit accounts (checking, savings, CDs, IRAs, etc.).
• Resolve customer service issues and cross-sell bank products and services.
• Process routine transactions (deposits, withdrawals, payments, check issuance).
• Work on the teller line as needed.

Skills

Excellent customer service

Strong communication

Mathematical ability

Cross-selling

Education

High school diploma or equivalent

Job description

OMB Bank is seeking a Personal Banker in Missouri. The role focuses on delivering exceptional customer service through opening a variety of deposit accounts and handling routine transactions. You will resolve customer issues and proactively cross-sell bank products to meet client needs.

As part of the teller team, you may support cash handling duties and assist clients with financial solutions. A strong background in retail banking and stellar communication are highly valued.